The tollfree cancellation is possible not less than 24 hrs. before the pick-up time.
(In case the amount has been paid in advance through the bank order on our account only the bank fees are charged to re-transfer the money.)

If canceled later or in case the customer doesn´t show up at all, we charge 50% of the total amount as the cancellation fee.

If we make a booking without any guarantee and the client doesn´t show up, we have very bad luck and a good advice for the next time : )